Large public events run on temporary teams. Volunteers, seasonal stewards and agency drivers arrive days before the gates open, and a good number of them will be asked to help a wheelchair user on and off a minibus or an accessible shuttle without ever having touched a tie-down system before.
That is the gap Accessible Ltd is brought in to close. We train event staff, volunteers and shuttle crews on site, on the actual vehicles they will be using, so that by the time the public arrives the people moving disabled visitors know exactly what they are doing.
Event teams are assembled late and briefed in short windows. Most of our event work is delivered early morning, before the site opens to the public, or during build and accreditation days when staff are already on site but not yet in position.
We are used to working to that rhythm: short, focused sessions, repeated across shifts and rotas so every crew gets covered without anyone being pulled off their post for a day. If your volunteers are only on site from 6am, we are there from 6am.
We deliver this training at international multi-sport events, major motorsport festivals and heritage race meetings, agricultural and county shows, music festivals and large-scale public gatherings — anywhere accessible transport is being run at volume by a temporary workforce.
The dignity element matters as much as the mechanical one. A visitor who is handled awkwardly at an event remembers it, and so does everyone with them.
Accessible transport is one of the most visible parts of an event’s accessibility offer and one of the easiest to get publicly wrong. A volunteer struggling with a retractor in front of a queue is a photograph, a complaint and sometimes a story.
Training your accessibility and transport volunteers is also part of demonstrating that you have taken reasonable steps. Under Section 2 of the Health and Safety at Work Act 1974, employers must provide the information, instruction and training their people need to work safely, and that duty does not thin out because the workforce is temporary or unpaid.
If you are contracted to run accessible transfers at an event, your drivers are the ones carrying the risk on the day, often in vehicles they do not normally drive and with equipment they have not used before.
We train your crews on the vehicles allocated to the contract. Where PSVAR applies, the training aligns with those requirements, and we cover the equipment compliance duties that sit alongside them — LOLER requires a thorough examination of passenger lifting equipment every six months, and PUWER Regulations 5 and 6 require work equipment to be maintained in good repair and inspected at suitable intervals.
We are independent, so we are not tied to one manufacturer’s equipment. Event fleets are almost always mixed — hired minibuses, borrowed vehicles, converted shuttles from three different suppliers — and we train on whatever turns up. We hold manufacturer approvals from BraunAbility, Koller Engineering, NMI Safety Systems, Q’Straint, AMF Bruns, PLS Passenger Lift Services and Ratcliff Palfinger.
We travel anywhere in the UK, and we are an approved supplier to the NHS, MOD, police forces, patient transport services, county councils, care homes, schools and colleges.
Yes, and it is how most of our event work is delivered. Early starts before gates open, or during build and accreditation days, are the normal pattern rather than the exception.
It depends on the vehicles available and the time window, since this is hands-on training rather than a lecture. Tell us how many staff, how many vehicles and what your schedule looks like, and we will tell you honestly what is achievable.
Yes. Volunteers are often the people doing the loading, and the duty of care towards the passenger is identical either way.
Yes, and we would prefer to. Training on the actual vehicles and equipment being used on the day is far more effective than a generic session.
Event season gets busy, so the earlier the better — but call us anyway. Call 01282 504455 and we will tell you straight whether we can cover your dates.
Tell us your dates, how many staff need training and what vehicles you are running. We will tell you honestly what we can cover.
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