WhoshouldIsee Tracks

Q’Straint Wheelchair Restraint Training

Q’Straint retractors are fitted across UK buses, coaches, school transport and accessible vehicles. They are designed to be quick and simple to use — but only once someone has shown your drivers and escorts how, and why each step matters.

Accessible Ltd delivers Q’Straint wheelchair tie-down and occupant restraint training on site, on your own vehicles, anywhere in the UK.

The name gets written a dozen ways — Q’Straint, QStraint, Q Straint or simply QRT after the retractor range. People also call the equipment Qstraint clamps, retractors or tie-downs. They generally mean the same thing: the retractors that anchor the wheelchair to the floor, the track and anchorages they lock into, and the lap and diagonal belt that restrains the passenger.

We hold Q’Straint manufacturer approval

Accessible Ltd holds manufacturer approval from Q’Straint, alongside BraunAbility, Koller Engineering, NMI Safety Systems, AMF Bruns, PLS Passenger Lift Services and Ratcliff Palfinger. Your staff are trained to the manufacturer’s intended method, not somebody’s interpretation of it.

The systems we cover

Q’Straint’s retractor range is built around the QRT family, and the differences between them matter in daily use:

  • QRT MAX — automatic and self-locking, with a knobless design that removes the question of whether it needs further tightening. It self-tensions, so there is no manual take-up, and its low profile fits under most footrests.
  • QRT-360 — heavy duty retractors for demanding service.
  • QRT-1 Series and earlier QRT variants still in service across older fleets.

We also cover the patented lock indicator on the MAX, which gives visual confirmation the fitting is properly seated in the anchorage — one of the most commonly missed checks we see on site.

What the training covers

  • Correct hook-up of QRT retractors, including one-handed operation
  • Reading the lock indicator, and why a retractor that feels secure may not be
  • Where the J-hook belongs on the wheelchair frame, and where it must never go
  • Four-point tie-down geometry and the angles the system was designed around
  • Occupant restraint: correct lap and diagonal belt routing across the pelvis, not the abdomen
  • Why a wheelchair’s own postural belt is not an occupant restraint
  • Pre-use checks: webbing condition, retractor retraction and locking, anchorage track debris
  • Loading and unloading, and safe passenger lift operation alongside restraint use

The standard behind the equipment

Q’Straint states that the QRT MAX is crash tested at 30mph and 20G, and complies with SAE J2249, ISO 10542, AS 2596 and CSA Z605 among others.

Those figures describe the equipment used as designed. A retractor at the wrong angle, a hook on a fold-down component, or a lap belt sitting on soft tissue changes the outcome entirely. The gap between certified equipment and real-world use is what this training exists to close.

Your legal obligation

Under Section 2 of the Health and Safety at Work Act 1974, employers must provide the information, instruction and training their staff need to work safely. Transporting wheelchair users means genuine competence with the system fitted to that vehicle.

Equipment regulations sit alongside this. LOLER requires a thorough examination of passenger lifting equipment every six months, and PUWER Regulations 5 and 6 require work equipment to be maintained in good repair and inspected at suitable intervals.

Why train with Accessible Ltd

We are independent. We hold approvals across the major manufacturers rather than representing one, so we train your staff on whatever your fleet actually carries. If half your vehicles run Q’Straint and the rest run Unwin or Koller, one course covers all of it.

We come to you, anywhere in the UK, and train on your own vehicles with your own equipment. We are an approved supplier to the NHS, MOD, police forces, patient transport services, county councils, care homes, schools and colleges.

Common questions

Do you cover older QRT models?

Yes. Fleets are rarely uniform, and legacy QRT retractors are covered alongside the current range.

Can you train on a mixed fleet in one session?

Yes, and it is the main reason organisations choose us. Mixed Q’Straint, Unwin, Koller and BraunAbility fleets can be covered in a single course.

How long does it take?

It depends on group size and how many systems your vehicles run. Call 01282 504455 and we will scope it honestly.

How often should staff be retrained?

We recommend regular refreshers. Skills fade, staff change and equipment gets replaced — refreshers keep competence current and evidence your duty of care.

A note on the Q’Straint name

Q’Straint is a trade name of its manufacturer. Accessible Ltd is an independent training provider. We do not sell or supply Q’Straint equipment — we train the people who use it, and we hold Q’Straint manufacturer approval to do so.

Training on other restraint systems

If your fleet is mixed, these may be useful too: